Airbnb Uses Scoring Software to Weed Out Psychopaths
Still apprehensive about Airbnb in this day and age? Then, maybe knowing that the online rental service uses a risk scoring software will put you at ease.
According to Airbnb, "every Airbnb reservation is scored for risk before it’s confirmed. We use predictive analytics and machine learning to instantly evaluate hundreds of signals that help us flag and investigate suspicious activity before it happens."
What the software does is look through a user's public records and online presence to scan for illegal activity, as well as anything that can be linked to neuroticism, narcissism, Machiavellianism, or psychopathy.
The software isn't only based on that, however. It also focuses on other behavior traits such as "creating a false or misleading online profile, providing false or misleading information to the service provider, involvement with drugs or alcohol, involvement with hate websites or organizations, involvement in sex work, involvement in a crime, involvement in civil litigation, being a known fraudster or scammer, involvement in pornography, or authoring an online content with negative language."
In an interview with Business Insider, a spokesperson for Airbnb said: "As with any other company, there are a number of patents we file, ranging from searching listings to automating booking availability, and it does not mean we necessarily implement all or part of what's in them."
While the whole thing is pretty foolproof, it's definitely not at all perfect which is why the site has more defense strategies. Along with the software, there is, of course, a screening system in place that includes a watchlist, background checks, safety workshops, and more.